Privacy & Data
How this app handles your information.
What this app does
This app provides simple grounding, de-escalation, reflection, and coping tools (Support Tools) and structured self-guided reflection tools (Mentor Tools) for people between counselling sessions. It is not therapy, crisis support, or a diagnostic tool.
Your privacy
Man Counsellor does not collect, monitor or review what you type into the self-guided Support Tools or Mentor Tools. General technical performance and page-traffic information may be collected to maintain the app and understand overall use. This does not include the content you enter into the tools.
Text boxes and notes
Any text you type into these tools is designed to stay on your device in your current browser. For Mentor Tools, written answers and summaries are saved only in your browser local storage, and unfinished progress is removed automatically after 30 days. Your notes may be visible to anyone with access to your device. Use the “Clear” or “Start again” buttons, or delete saved Mentor data in Settings, if you need privacy.
What stays on your device
Written answers, question selections, decision summaries, action plans and confidence ratings entered into Mentor Tools are stored only in your browser. They are not sent to Base44 entities, HubSpot, an external AI service, a practitioner, an administrator or an employer.
General technical and page-traffic information
As a web-based app delivered through the Base44 platform, certain technical data is automatically handled to keep the app running. This may include general page visits, application availability, page-load performance, technical failures, browser or device compatibility, and standard data transmitted as part of normal app-server communication. This technical information does not include your written answers, question selections, summaries, action plans, confidence ratings, safety selections, relationship or health details, workplace information, or allegations about another person.
Overseas processing
The Base44 platform that hosts this app processes data in the United States. This may include general technical and page-traffic information. HubSpot tracking is used on parts of the wider Man Counsellor website but is prevented from loading on Mentor Tool routes. Your written Mentor answers are not sent to Base44 entities or HubSpot.
Responses are not monitored
The app does not monitor your responses. Selecting an urgent-safety option in Mentor Tools shows support information but does not contact emergency services or a counsellor. No counsellor is notified and emergency services are not contacted.
Not a health service
This app is not a registered health service. It does not provide counselling, diagnosis, treatment, or crisis intervention. It does not replace speaking with a qualified professional.
Crisis situations
If you are in crisis or feel at risk of harming yourself or someone else, do not use this app. In Australia, call 000, Lifeline on 13 11 14, 1800RESPECT on 1800 737 732, or Beyond Blue on 1300 22 4636.
Deleting your data
You can delete saved Mentor data at any time in Settings. This removes Mentor Tool progress and summaries from this device. It does not delete general page-traffic or technical app-performance information that does not contain your answers. To request deletion of any other data associated with your use of this app, contact info@mancounsellor.com.au.
Contact and complaints
For privacy questions or complaints, contact info@mancounsellor.com.au or use the contact form at mancounsellor.com.au/contact-us. You may also contact the Office of the Australian Information Commissioner about privacy matters.
Note on platform-level logs
We are confirming whether any platform-level technical logs may process limited information. This statement must not be published until the data flow has been confirmed.